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Existing Customer Complaint

Enter your Customer ID / CAF No. and submit your service complaint. Admin and Manager can review it and assign the concerned Field Technician, Engineer or Customer Care Executive.

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Customer ID / CAF No. *

Use the Customer ID or CAF Application No. provided by M.R Enterprises.

Registered Mobile

Complaint Type

Priority

Complaint Title *

Complaint Details *

Upload Complaint Photos (Maximum 3)

Photo 1 (Primary)

Photo 2 (Optional)

Photo 3 (Optional)

Customer may take or select up to three photos. JPG, PNG or WEBP; maximum 8 MB per photo.

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